Singapore Airlines, Grab team up for airport shuttle, loyalty points
Singapore Airlines has entered into a partnership with Grab, allowing its passengers across Southeast Asia to book a Grab ride via its mobile app.
SIA and Grab will integrate their mobile apps to offer enhanced convenience to customers when travelling to the airport in Indonesia, Malaysia, Singapore, Thailand, Vietnam and the Philippines.
Customers using the app will see an option to book a Grab ride to the airport seven days before their scheduled flight. Selecting this option will direct customers to the Grab app, where they can choose to order a Grab ride to the airport on-demand or in advance.
Members of SIA’s KrisFlyer and Grab’s GrabRewards programmes will enjoy additional benefits under the new partnership. GrabRewards members have the flexibility to convert their GrabRewards points into KrisFlyer miles.
“We are thrilled to bring more convenience to our customers on the ground and in the air through our new partnership with Grab, while also offering KrisFlyer and GrabRewards members the opportunity to convert points to miles and redeem them for award flights or flight upgrades,” said Campbell Wilson, senior vice president for sales & marketing at SIA.
SIA services to over 60 destinations in more than 30 countries on five continents worldwide while Grab is present in more than 100 cities across seven countries.
“With GrabRewards, a dollar spent on Grab is more valuable than a dollar spent in cash. By integrating Grab’s and SIA’s loyalty programs, customers can look forward to using their points when they plan for their next holiday. This partnership is a significant recognition by one of the most prestigious airlines in the world and I’m incredibly excited about what we’re going to achieve together,” said GrabPay head Jason Thompson.