Cebu Pacific spends P100M for PWD facilities
Gokongwei-owned budget carrier Cebu Pacific has invested over P100 million for the procurement of disabled passenger lifts in major airports across the country.
The airline deployed 35 DPLs to provide guests wirh a more convenient and hassle-free flight experience.
The DPLs will allow PWDs and PRMs to board and deplane aircraft safely.
Last year, over 43,000 passengers availed of wheel chair assistance.
Cebu Pacific also unveiled its Customer Command Center, an integrated facility and technology for social intelligence and customer engagement.
“The Customer Command Center is the physical representation of our enhanced customer-first efforts. Our long-term goal is to build lasting relationships with our customers, and this is an airline-wide initiative, driven by data, technology and a lot of heart,” said Candice Iyog, Cebu Pacific VP for marketing and distribution.
Cebu Pacific currently offers flights to a total of 37 domestic and 25 international destinations, operating an extensive network across Asia, Australia, the Middle East, and the US.