Henry Sy’s SM Mall shoos away deaf kids in PWD section of food court
Deaf students who were having snacks and a chat after school at SM City Telabastagan in San Fernando, Pampanga were traumatized after a security guard and staff of the mall drove them away while they were at the section of the food court reserved for persons with disability.
It is unclear why. It’s not like the place was full or they were being loud though. Apparently, even if you buy waffles and bottles of water marked SM, it does not necessarily make you a customer.
According to an FB post of Erickson Galura on June 14, he and his deaf friends usually have waffles and water at SM Telabastagan in San Fernando, Pampanga, after school.
Last week, they were doing just that when a guard approached them. They had bought waffles from a stall in the mall and bottled water marked SM. The guard asked them if they were customers of the food court. As Galura was the only one who can hear in the group, he was the one who responded. The others can just feel the tension and were getting confused. Galura said yes and explained that they had just finished their waffles. The guard left but came back with another man with an SM ID. The new guy asked them if they were customers of the food court and told them that they cannot stay there. Galura’s deaf friends asked him what’s happening and if there was a problem.
“We can’t talk and they can’t hear. But they feel,” Galura said on his post. “Not okay why they treated us like that.”
Apparently, the guy and the guard felt they had to buy more than just waffles and water to qualify as a customer.
SM Malls had no comment 24 hours after they were sent a message regarding the incident.
You be the judge. Here’s the link to the video: