Grab PH insists P2/minute charge is legal
Ride hailing app Grab Philippines is sticking to its position that its P2 per minute fare is legal and the penalty imposed by the Land Transportation Franchising and Regulatory Board has “no basis.”
“We stand by the legality of P2/minute fare component. Grab’s basis in imposing the P2 per minute fare is DOTr department order 2015-011 which authorized transport network companies to set their own fare,” said Leo Gonzales, Grab Philippines Public Affairs head.
” LTFRB has no authority to declare the DOTr order invalid. Only the courts, not LTFRB, can rule on the validity of an order especially the one issued by DOTr, which has direct supervision and control over the LTFRB,” he added.
Gonzales insisted that there was no overcharging since Grab showed fixed and upfront fares before bookings were confirmed.
LTFRB ordered Grab Philippines to pay P10 million in penalties and to reimburse its passengers for allegedly overcharging customers.
Grab Philippines was ordered to reimburse the riders who were charged P2 per minute from June 5, 2017 to April 19, 2018. The reimbursement should be by way of rebate on future rides.