Tagalog-speaking robots may soon invade SM malls
In the ever-changing retail landscape, technology is increasingly critical to attract foot traffic, boost sales and drive innovation and efficiency.
The country’s largest shopping mall operator very well knows that.
SM Group of bilyonaryo Henry Sy is reportedly looking at pioneering the use of robotics within its shopping malls to drive customer engagement.
According to BusinessWorld, the local unit of Taiwan’s New Kinpo Group (NKG) is in talks with the SM Group for the supply of humanoid robots “which feature smart voice interactivity, facial biometrics identification, and POS systems, among others.”
Cal-Comp Technology (Philippines) CEO Chief Simon Shen is confident it will close a deal with the SM Group soon.
Shen said the robots could speak Tagalog since they were put up by Filipino engineers.
If the deal pushes through, Cal-Comp’s robots will be available in 70 SM stores.