AirAsia Philippines has suspended flights between Manila and China cities until further notice from the government.
These include flights from Manila and Kalibo to mainland China cities (Guangzhou, Shenzhen, and Shanghai), Hong Kong and Macau.
“AirAsia is making provisions for guests affected by the flight cancellations, travel restrictions imposed by various governments or guests with bookings to and from all destinations in mainland China who wish to change their travel plans,” the low-cost airline said.
Passengers have an option to retain the value of their fare in the their AirAsia BIG Loyalty account for future travel or they may obtain a full refund in the form of original payment.
The refund is applicable to affected flights from mainland China, Hong Kong and Macau, ticketed prior to Jan. 28.
For bookings made through travel agencies, refund requests are to be made via their respective travel agents.
Apart from the Philippines, certain destinations within AirAsia’s flight network have imposed travel bans for guests based on nationalities, cities of origin, travel history or the purpose of travel. Guests are advised to check with their respective governments or embassy offices prior to travel.