Ayalas to heed Duterte’s directive to improve Globe’s service

Globe Telecoms said it would heed President Rodrigo Duterte’s call for better telco services.

Yolanda Crisanto, Globe VP for corporate communications, said service performance and increased consumer demand for data are the key reasons why the company has been investing billions of dollars to upgrade and improve its network.

“This year Globe has earmarked $1.2 billion in capex, majority of which goes to network and capacity builds. These substantial investments are paying off as we experience marked service improvements, Crisanto said.

She said the Globe network is currently running at 4G/LTE.

Last year, it launched 5G for Globe At Home and soon it will be rolling out mobile 5G services in the country.

” Globally, we are being cited for having improved internet experience,” Crisanto said.

Independent mobile analytics Open Signal recently ranked the Philippines as the 4th most improved country in mobile video experience.

“Although we have seen marked improvements, the industry is not without its challenges,” Crisanto said, adding that the long drawn permitting process across local government units, home owners associations, and national agencies including the Department of Health and Civil Aviation Authority of the Philippines have hampered cellsite builds and laying down of fiber to homes,” Crisanto pointed out.

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