In a statement Wednesday (January 20), Puyat expressed sadness over the hotel management’s decision to temporarily end operations starting February 1.
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“The hotel has been a pillar in the tourism industry in the country and has contributed to positioning the country in the region and around the globe,” she said.
“Nevertheless, we are hopeful that Shangrila Makati Hotel will soon reopen its doors to international and domestic clients,” Puyat added.
The Shangri-La Group cited the financial challenges caused by the pandemic as the reason for temporarily ending the operations of its hotel along Ayala Avenue.
“We unfortunately must now make the extremely difficult decision to reorganise our workforce and operations in the Philippines as we continue to navigate an uncertain business environment,” the company said through a spokesperson.
The Shangri-La Group didn’t say when the hotel will reopen again.
Meanwhile, Puyat said the Department of Tourism continues to accelerate the tourism sector’s recovery by providing stakeholders with the necessary assistance.